Cookie Policy

COOKIE POLICY

With this document, NATURA HOUSE SRL, CF/P. VAT 02011250012, in the person of the legal representative pro tempore , with registered office in Orbassano (TO), Via Fausto Coppi 5, as Data Controller, provides users of the site with some information relating to the cookies used.

WHAT ARE COOKIES?

A " cookie " is a small text file created on the user's computer when he accesses a particular site, with the purpose of storing and transporting information. Cookies are sent by a web server (which is the computer/tablet/smartphone on which the visited website is running) to the user's browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) and stored on the user's computer. the latter; they are then re-sent to the website at the time of subsequent visits.

Based on the characteristics and use of cookies, they are divided into different categories:

  • Technical cookies : these are strictly necessary cookies. These are cookies that are essential for the correct functioning of a website and are used to manage various services linked to websites (such as a login or access to reserved functions on the sites). The duration of cookies is strictly limited to the work session or they can use a longer residence time in order to remember the visitor's choices. Deactivating strictly necessary cookies may compromise the experience of using and browsing the website.
  • Analysis and performance cookies : these are cookies used to collect and analyze the traffic and use of a website anonymously. These cookies, without identifying the user, allow, for example, to detect if the same user returns to connect at different times. They also allow you to monitor the system and improve its performance and usability. Deactivating these cookies can be done without any loss of functionality and will be covered in detail later.
  • Profiling cookies : these are cookies aimed at creating profiles relating to the user and are used to send advertising messages in line with the preferences expressed by the user when browsing the internet.
  • Third party cookies : by visiting a website you may receive cookies from sites managed by other organizations ("third parties") who may reside in Italy or abroad. An example present in most websites is represented by the presence of YouTube videos, Google API, use of Google Maps, and the use of "social plugins" for Facebook, Twitter, Google+ and LinkedIn. These are parts of the visited page generated directly by the aforementioned sites and integrated into the page of the host site. The most common use of social plugins is aimed at sharing content on social networks in order to increase the user experience of the visitor.

The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by "third parties" is governed by the relevant information to which please refer. The Data Controller has no responsibility for the operation of third-party cookies on this Site.

 

TYPES OF COOKIES USED BY THIS SITE

Owner cookies

The site uses technical cookies, with respect to which, pursuant to art. 122 of the privacy code and the Guarantor's Provision of 8 May 2014, no consent is required from the interested party.

These are cookies necessary to navigate within the Site as they allow essential functions such as authentication, validation, management of a browsing session and fraud prevention and allow for example: to identify whether the user has regularly accessed areas of the site which require prior authentication or validation of the user and management of sessions relating to the various services and applications or the storage of data for access in secure mode or fraud control and prevention functions.

Examples of technical cookies that facilitate user navigation:

  • session cookies used to "fill the cart" in online bookings on the Site,
  • authentication cookies, cookies for multimedia content such as flash players which do not exceed the duration of the session,
  • personalization cookies (for example, for choosing the navigation language, recalling complete ID and password by typing the first characters, etc.),
  • cookie (indicate the name) which prevents the short information contained in the banner from reappearing in the case of connections made within the expiry date. It is activated by clicking "ok" on the banner,
  • cookie (indicate the name) which allows you to maintain the choice of language

These cookies can be deactivated at any time but the site may not function properly.

More precisely, this site uses technical cookies strictly necessary to allow user navigation:

Cookies Necessary for the Functioning of the Sites

NAME DESCRIPTION DURATION
_Brochure_session Used in connection with browsing through site. -
checkout Used in connection with Pay checkout on shop.app. 3w
signed_in Used in connection with Shop login. 1y
user Used in connection with Shop login. 1y

Reporting and Analytics

NAME FUNCTION
_landing_page Tracks landing pages.
_orig_referrer Tracks landing pages.
_s Shopify analytics.
_session_id Shopify analytics
_shopify_s Shopify analytics.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_uniq Shopify analytics.
_shopify_y Shopify analytics.
_y Shopify analytics.
*_assignment Shopify analytics
ab_test_* Shopify analytics.
cart_sig Shopify analytics.
ki_r Shopify analytics.
kit

Shopify analytics.

Cookies Necessary for the Functioning of the Sites

THIRD PARTY DESCRIPTION PRIVACY POLICY
Cloudflare Shopify uses Cloudflare Network as a Service for edge routing. https://www.cloudflare.com/privacypolicy/

Reporting & Analytics

THIRD PARTY DESCRIPTION PRIVACY POLICY
Alexa Metrics We use Alexa Metrics to help measure how users interact with our websites. https://www.alexa.com/help/privacy
Bizible We use Bizible to help measure how users interact with our websites. https://documents.marketo.com/legal/privacy/
Chartbeat We use Chartbeat to help measure how users interact with our websites. https://chartbeat.com/privacy/
Crazy Egg We use Crazy Egg to help measure how users interact with our websites. https://www.crazyegg.com/privacy
Datadog RUM We use Datadog RUM to help measure how users interact with our websites. https://www.datadoghq.com/legal/privacy/
DC Analytics We use DC Analytics to help measure how users interact with our websites. https://dcanalytics.dcmn.com/privacy-policy
Facebook Pixels We use Facebook Pixel to help measure how users interact with our websites. https://www.facebook.com/privacy/explanation
Fullstory We use Fullstory to help measure how users interact with our websites. https://www.fullstory.com/legal/privacy/
Google Analytics We use Google Analytics to help measure how users interact with our websites. https://policies.google.com/privacy
Google Tag Manager We use Google Tag Manager to help manage analytics vendors. https://policies.google.com/privacy
Hotjar We use Hotjar to help measure how users interact with our websites. https://www.hotjar.com/legal/policies/privacy
iSpot We use iSpot to help measure how users interact with our websites. https://www.ispot.tv/terms-of-service
KissInsights We use KissInsights to help measure how users interact with our websites. https://signin.kissmetrics.com/privacy/
LinkedIn Insight Tags We use LinkedIn Insight Tag to help measure how users interact with our websites. https://www.linkedin.com/legal/privacy-policy
New Relic We use New Relic to help measure how users interact with our websites. https://newrelic.com/termsandconditions/privacy
Optimizely We use Optimizely to help us test improvements or changes to our websites. https://www.optimizely.com/privacy/
Pinterest Analytics We use Pinterest Analytics to help measure how users interact with our websites. https://policy.pinterest.com/privacy-policy
Segment We use Segment to help measure how users interact with our websites. https://segment.com/legal/privacy/
Snapchat We use Snapchat to help measure how users interact with our websites. https://snap.com/privacy/privacy-policy
Taboola We use Taboola to help measure how users interact with our websites. https://www.taboola.com/policies/privacy-policy
Thealium We use Tealium to help manage analytics vendors. https://tealium.com/privacy/
TikTok We use TikTok to help measure how users interact with our websites. https://www.tiktok.com/legal/privacy-policy?lang=en
Twitter We use Twitter to help measure how users interact with our websites. https://twitter.com/en/privacy
Yelp Audience Platform We use Yelp to help measure how users interact with our websites. https://terms.yelp.com/privacy/en_us/20200101_en_us/

Advertising

THIRD PARTY DESCRIPTION PRIVACY POLICY
Microsoft Advertising We use Microsoft Advertising to deliver targeted advertisements to individuals who visit our websites. https://privacy.microsoft.com/en-ca/privacystatement
Drift We use Drift to help us with conversational marketing to customers while they visit our websites. https://www.drift.com/privacy-policy/
Facebook Custom Audiences We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites. https://www.facebook.com/policy.php
Google We use Google Ads to deliver targeted advertisements to individuals who visit our websites. https://policies.google.com/privacy
Hubspot We use Hubspot to manage our relationships with our customers. https://legal.hubspot.com/privacy-policy
Intercom We use Intercom to manage our relationships with our customers. https://www.intercom.com/terms-and-policies#privacy
Marketo We use Marketo to manage our relationships with our customers. https://documents.marketo.com/legal/privacy/
Outbrain We use Outbrain to deliver targeted advertisements to individuals who visit our websites. https://www.outbrain.com/privacy
Quora We use Quora to deliver targeted advertisements to individuals who visit our websites. https://www.quora.com/about/privacy
Reddit We use Reddit Ads to deliver targeted advertisements to individuals who visit our websites. https://www.reddit.com/help/privacypolicy
SourceKnowledge We use SourceKnowledge to deliver targeted advertisements to individuals who visit our websites. http://www.sourceknowledge.com/privacy
Yahoo Japan Ads We use Yahoo Japan Ads to deliver targeted advertisements to individuals who visit our websites. https://about.yahoo.co.jp/common/terms/

Social Media & Content

THIRD PARTY DESCRIPTION PRIVACY POLICY
Disqus We use Disqus to provide commenting capabilities on posts on our websites. https://help.disqus.com/terms-and-policies/disqus-privacy-policy
Facebook Connect We use Facebook Connect to allow visitors to our website to interact with and share content via Facebook's social media platform. https://www.facebook.com/policy.php
Gravatar We use Gravatar to allow visitors to our websites to create avatars. https://en.gravatar.com/site/privacy
Twitter We use Twitter to allow visitors to our website to interact with and share content via Twitter's social media platform. https://twitter.com/en/privacy
Wistia We use Wistia to display video content.

https://wistia.com/privacy

In the absence of these cookies, the website cannot function properly.

 

Analysis cookies (Analytics)

The Site uses cookies to statistically analyze accesses/visits to the site (so-called "analytics" cookies) which pursue exclusively statistical purposes (and not profiling or marketing) and collect information in aggregate form without the possibility of tracing back to the identification of the individual user.

In particular, the site uses analytical cookies made available by third parties, i.e Google Analytics And Shopify for internal statistical analysis of access, to improve and simplify the site and to monitor its correct functioning. The Data Controller has planned the intervention to anonymize the IPs with the tools offered by Google and has in any case adopted the most suitable tools to reduce the identifying power of this type of cookie as much as possible. For Google Analytics, see Google's cookie information for Google Analytics and learn more about the method with which Google - a third party - uses its users' data here . For Shopify, see the Privacy Policy . The User can disable the action of Google Analytics at any time by following these instructions and Shopify's action following these instructions .

As clarified by the General Provision of the Privacy Guarantor on cookies of 8 May 2014, analytics cookies are assimilated to technical cookies when used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site itself: these are exactly the functions and purposes of the processing on this Site.

However, the interested party can always oppose (opt-out) their installation (including any anonymization mechanisms of the cookies themselves), we specify that it is possible to deactivate analytics cookies as follows: open your browser, select the settings menu, click on the Internet options, open the privacy tab and choose the desired level of cookie blocking. If you want to delete cookies already saved in memory, simply open the security tab and delete the history by ticking the "delete cookies" box.

 

Third party cookies

Through the site you can receive third-party cookies, including profiling ones, which are activated by clicking "ok" on the banner. The Data Controller cannot control the use of third-party cookies and, therefore, cannot be held responsible for their use.

An example of such cookies is represented by the presence of social plugins for Facebook, Twitter, Google + and LinkedIn. These are parts of the visited page generated directly by the aforementioned sites and integrated into the page of the host site. The most common use of social plugins is aimed at sharing content on social networks. The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by "third parties" is governed by the relevant information to which please refer: Google ; Facebook ; Instagram ; X ; YouTube ; LinkedIn ; PayPal ; Satispay ; Shopyfy .

ATTENTION: the total or partial disabling of technical cookies may compromise the use of the site features reserved for registered users. On the contrary, the usability of public content is also possible by completely disabling cookies.

Disabling "third party" cookies does not affect navigability in any way.

The setting can be defined specifically for different websites and web applications.

Furthermore i browser allow you to define different settings for "proprietary" cookies and "third party" cookies.

PROCESSING METHODS

The data processing is carried out with automated tools by the Data Controller.

No dissemination or communication is carried out.

CONSENT TO THE USE OF COOKIES

With the exception of technical cookies, consent to the use of cookies other than those strictly necessary is left to the will of the User who decides to browse the site after having read the brief information contained in the appropriate banner and/or to use of services that require the installation of cookies.

The interested party can avoid the installation of cookies by maintaining the banner through specific functions available on their browser.

DISABLING COOKIES

Without prejudice to the above regarding cookies strictly necessary for navigation, the User can delete other cookies through the functionality made available for this purpose by the Data Controller through this information or directly through their browser.

Each browser has different procedures for managing settings. The user can obtain specific instructions through the following links: Apple Safari , Google Chrome , Microsoft Internet Explorer , Mozilla Firefox .

RIGHTS OF THE INTERESTED PARTY

At any time, the interested party may exercise, pursuant to articles 15 to 22 of EU Regulation no. 2016/679, the right to:

  1. ask for confirmation of the existence or otherwise of your personal data;
  2. obtain information regarding the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated and, when possible, the retention period;
  3. obtain the rectification and deletion of data;
  4. obtain the limitation of processing;
  5. obtain data portability, i.e. receive them from a data controller, in a structured format, commonly used and readable by an automatic device, and transmit them to another data controller without impediments;
  6. object to the processing at any time and also in the case of processing for direct marketing purposes;
  7. oppose an automated decision-making process relating to natural persons, including profiling.
  8. ask the data controller for access to your personal data;
  9. revoke consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation;
  10. lodge a complaint with a supervisory authority.

The above rights may be exercised with a written request addressed to the Data Controller by registered letter, or also by e-mail to the following e-mail address: web@natura.it